Showing posts with label consumer reports. Show all posts
Showing posts with label consumer reports. Show all posts
Saturday, May 17, 2008
Rent A Center
What does a person do if he/she is short of money and can not get a loan at a bank because of a bad credit history? However, he/she needs to buy furniture, for example? In such cases people apply to rent to own companies.
Rent to own industry. Rent to own is a term for a business which rents items, typically furniture or appliances, with the condition that the item will belong to the renter if the term of rent runs out. As long as rent to own stores do not require payment up front, so they are popular with poor people. However, they offer high interest rates and higher cash prices than other stores; thus, they are more expensive than buying the same item right away. This has led to the situation when the rent to own industry is accused of predatory lending. The industry representatives argue that their business is a lease, opposed to a credit sale, and claim that no interest is charged. The companies assure that they provide an easy, affordable way for people to furnish their homes without incurring a continuing obligation and without needing access to credit. 75% of all the industry transactions are weekly. The consumers agree to pay a weekly amount for leasing property. The other 25% of agreements are paid once or twice a month. As a rule, the agreements are concluded for a 12, 18, or 24 month term. If the consumers rent the merchandise for the full term, ownership is acquired. A consumer has the right to return a rented item at any time without penalty. One of the representatives of the industry is Rent-A-Center Company.
Rent-A-Center.
Rent A Center is rent to own company. It was founded in 1986. At the present time, the company operates 3,500 locations in the United States, Puerto Rico and Canada. The Rent-A-Center stores offer name-brand furniture, appliances, electronics, and computers. The clients get the merchandise through flexible rental purchase agreements. Rent A Center offers same-day delivery, 90 days same as cash and an early purchase option. If the merchandise need repair while it is on rent, the company repairs it at no additional cost. Rent-A-Center also offers a product substitute for their clients to use while theirs is in service. The company is rapidly growing due to acquisitions and new store openings. Rent-A-Center's operations include: Get It Now! (merchandise on an installment sales basis); Cash AdvantEdge (short-term loans, check cashing, money transfers, and other convenient financial services); Rent-A-Center Corporate Leasing (provides furnishings for businesses that need short-term living arrangements for employees); National Product Service (provides merchandise warranty and repair service to our stores and third parties from 30 service centers located across the U.S. and in Puerto Rico).
Labels:
consumer complaints,
consumer reports,
Rent A Center
Saturday, May 3, 2008
Nissan USA
There are some global companies that are known worldwide. These companies usually become so famous and respected due to the quality of services and products they provide. No company would stay on top position for a long time just owing to advertising. There should be something else like quality. And then people start use their products and services in many countries because they believe in the quality of these products. Nissan Motor Company has revealed its secret of popularity and success, which lies in sticking to good old Japanese traditions and quality.
Nissan Motor Company. Nissan Motor Company, Ltd. is a publicly held Japanese company. The company was founded seventy six years ago. Nissan uses a very simple and understandable slogan that reflects the activities of the company and this slogan is "Shift". This automobile manufacturer is one of the largest car manufacturers in the whole world. The company manufactures the famous VQ engines that are considered to be on the list of the best engines in the world. After the severe financial difficulties in 1980s, the company entered an alliance with Renault S.A. of France. At the present time both companies are linked by cross-shareholding, and Renault holds almost a half of Nissan shares.
About Nissan USA. When Nissan Motor Company was founded, it has employed a chief designer who was an American and who suggested to use the latest cutting edge American technology. That is why it is possible to say that all the vehicle designs have the roots in the United States. And in the 1950s the company decided that it was time to expand into the largest car market of the world, which is surely the United States. The company founded its subsidiary Nissan USA in the United States after the auto show in Los Angeles in 1959, where Nissan Motor Company first presented their cars. And the company became very popular there with their stylish sedans, sporty cars such as Datsun Fairlady roadsters, 411 series, Datsun 510 and Datsun 240Z. Nissan provides a whole model line of new and pre-owned Nissan vehicles that include Nissan Sentra, Altima, Sentra SE-R, Altime Coupe, Maxima, 350Z, Quest, Rogue, Xterra, Pathfinder, Murano, Armada, Titan, and Frintier. The company offers a huge selection of auto parts and accessories. In addition, Nissan USA offers auto financing. The company provides its products and services online as well, through its official domain. World Car Nissan is one of the largest Nissan dealerships in the United States. Nissan USA has a number of factories in the United States that are located in Tennessee and Mississippi.
Labels:
Auto Complaints,
auto opinions,
consumer reports
Sunday, April 20, 2008
Amazon
Consumer law is a very developed and frequently used law. If you listened to all the complaints, you could think that the unhappiest people on the planet are the consumers. And that everybody tries to cheat them, hurt them, took their money and disappear. But this is not a hyperbola. This is a real state of things. That is why some websites appear, which are like this one. And the consumers nationwide unite and try to fight the fraudulent companies themselves, without the help of government that could allow such businesses to prosper. And these businesses are numerous. One of them is Amazon.
Amazon. Nowadays there is even a special term to describe such companies as Amazon. They are called e-commerce companies and this word includes everything: on-line trade, presentation of different kinds of merchandise and other buyer-seller relations. Amazon is headquartered in Seattle, Washington. The company was one of the pioneers that started to sell things over the Internet. The website was launched in 1995 as a small Internet bookstore. Gradually,Amazon started to sell video cassettes, DVDs, music disks, computer software, and video games. These days the website sell almost everything ranging from toys to garage tools. There are separate Amazon websites in such countries as Germany, Japan, China and some others. The company has a business model that was numerous times criticized but made the company profit. Company's rival is Tiger Direct, which also sell different things, inexpensive computers and so much more. In addition to its e-commerce, the company operates several retail stores. In recent years, Tiger Direct was named as one of the top fifty best online retailers. There is a rating of the company on Amazon.com and this rating is almost the highest possible. Thus, these both websites are the most popular and most visited sites on the Internet.
Amazon complaints. People write complaints against the company very often. And most of them are concerning poor customer service. Amazon customer service employees are very often being rude and enable to help the customer. The other reason of the complaints is bad delivery service. Some customers of Amazon claim that they have been waiting for their order for several weeks. And it was impossible to get the delivery at the time that was mentioned. One more reason is poor quality of goods. On the pages of the site everything look so wonderful, just perfect and the price is very tempting. And people order the item to make them happier. But what they saw on the pictures is not what they get in reality. And then there come problems with refund, exchange and so on.
Amazon. Nowadays there is even a special term to describe such companies as Amazon. They are called e-commerce companies and this word includes everything: on-line trade, presentation of different kinds of merchandise and other buyer-seller relations. Amazon is headquartered in Seattle, Washington. The company was one of the pioneers that started to sell things over the Internet. The website was launched in 1995 as a small Internet bookstore. Gradually,Amazon started to sell video cassettes, DVDs, music disks, computer software, and video games. These days the website sell almost everything ranging from toys to garage tools. There are separate Amazon websites in such countries as Germany, Japan, China and some others. The company has a business model that was numerous times criticized but made the company profit. Company's rival is Tiger Direct, which also sell different things, inexpensive computers and so much more. In addition to its e-commerce, the company operates several retail stores. In recent years, Tiger Direct was named as one of the top fifty best online retailers. There is a rating of the company on Amazon.com and this rating is almost the highest possible. Thus, these both websites are the most popular and most visited sites on the Internet.
Amazon complaints. People write complaints against the company very often. And most of them are concerning poor customer service. Amazon customer service employees are very often being rude and enable to help the customer. The other reason of the complaints is bad delivery service. Some customers of Amazon claim that they have been waiting for their order for several weeks. And it was impossible to get the delivery at the time that was mentioned. One more reason is poor quality of goods. On the pages of the site everything look so wonderful, just perfect and the price is very tempting. And people order the item to make them happier. But what they saw on the pictures is not what they get in reality. And then there come problems with refund, exchange and so on.
Labels:
amazon,
consumer complaints,
consumer reports
Saturday, April 12, 2008
Direct TV
Sometimes this is very difficult to choose between something, especially when it is all about free time and money. You just cannot decide what to choose and feel frustrated. But sometimes people know for sure what kind of relaxation they need. Someone can just sit calm for a few minutes and then get back to their crazy life, the other person prefer to read some relaxing book or look through a magazine, another one - to watch TV show. And such company as Direct TV can provide its customers with a huge selection of TV shows, channels, and so much more. And thousands of Direct TV subscribers prove that watching TV is still one of the most popular ways of relaxation.
About Direct TV. Direct TV is a direct broadcast satellite service company. The company is headquartered in El Segundo, California. Direct TV is considered to be the leading company in the telecommunication industry. Direct TV provides its customers with a lot of various products related to satellite television that include digital satellite television and digital satellite audio to its subscribers across the USA, the Caribbean and in the countries in Latin America. The company is a wholly owned subsidiary of Direct TV Group, which is in its turn owned by News Corporation. Besides, the company provides vehicle and aircraft mobile service. Direct TV does not operate in Mexico. Direct TV has abandoned this market in 2004 though the company was the only broadcaster, which had license to broadcast the 2002 FIFA World Cup. DirecTV transmits digital satellite television and audio to the homes, bars, fitness clubs, cafes and restaurants all over the North American continent.
DirecTV complaints. Most of the complaints against the company are about the horrible customer care. DirecTV company has a lot of call centers in the United States and abroad. It sells its services via the telephone with the help of some telemarketing companies. And sometimes those representatives are really very rude with the customers or hardly can speak English. In 2005 the company even had to pay the penalty for the violations of the telemarketing regulations. This was a $5 million worth penalty, the largest in the history of the customer protection law. Nowadays, the DirecTV call centers continue their work, but the company claims to monitor and control their work severely to avoid this thing happen again.
About Direct TV. Direct TV is a direct broadcast satellite service company. The company is headquartered in El Segundo, California. Direct TV is considered to be the leading company in the telecommunication industry. Direct TV provides its customers with a lot of various products related to satellite television that include digital satellite television and digital satellite audio to its subscribers across the USA, the Caribbean and in the countries in Latin America. The company is a wholly owned subsidiary of Direct TV Group, which is in its turn owned by News Corporation. Besides, the company provides vehicle and aircraft mobile service. Direct TV does not operate in Mexico. Direct TV has abandoned this market in 2004 though the company was the only broadcaster, which had license to broadcast the 2002 FIFA World Cup. DirecTV transmits digital satellite television and audio to the homes, bars, fitness clubs, cafes and restaurants all over the North American continent.
DirecTV complaints. Most of the complaints against the company are about the horrible customer care. DirecTV company has a lot of call centers in the United States and abroad. It sells its services via the telephone with the help of some telemarketing companies. And sometimes those representatives are really very rude with the customers or hardly can speak English. In 2005 the company even had to pay the penalty for the violations of the telemarketing regulations. This was a $5 million worth penalty, the largest in the history of the customer protection law. Nowadays, the DirecTV call centers continue their work, but the company claims to monitor and control their work severely to avoid this thing happen again.
Saturday, April 5, 2008
PETLAND
Homeless animals are helpless. They wander all around the city seeking for something to eat and to stay at night or when it is cold. They may be sick and suffer lice. They die in the streets, at the corners. It hurts to watch them. The society establishes shelters for such animals, where they are fed and warmed. These organizations cure them and then try to find homes for the pets. Some organizations sell the animals, others give for free.
Petland. Petland is a privately owned company. The headquarters of the company is based in Chillicothe, Ohio. The company has been on the market since 1967. Today, it is a chain of pet shops in the world. It is the leader in the retail pet industry in the area of animal care. The company also provides staff training programs, in-store animal husbandry systems and community service programs which are aimed at placing homeless pets and curbing pet overpopulation in the right direction.
Petland also offers abound information about the animals, how they tend to live and issues certain guidelines on how to treat them. Petland operates store locations all over the world, in Canada, Chile, France, Japan, and South Africa. Petland provides small animals, tropical and marine fish, reptiles, exotic birds, puppies and kittens. In addition, the company provides a wide range of pet-related services, including consultations on caring for a pet, veterinary help, as well as distribution of pet-related merchandise. One of the most successful programs of Petland is the Adopt-a-pet program.
The clients are not satisfied with the quality of health of the bought pets. It turns out sometimes that animals survived a surgery, for example. And the company refuses to take the pets back or replace them. Some people, for example, look for detailed information about the animals before buying them and the store assistants provide them with misleading facts. The case may be applied to dogs, for example. Usually people are assured that the dogs are of no harm and then it turns out they are aggressive.
These are very common situations in the sphere. It is better to be careful.
Petland. Petland is a privately owned company. The headquarters of the company is based in Chillicothe, Ohio. The company has been on the market since 1967. Today, it is a chain of pet shops in the world. It is the leader in the retail pet industry in the area of animal care. The company also provides staff training programs, in-store animal husbandry systems and community service programs which are aimed at placing homeless pets and curbing pet overpopulation in the right direction.
Petland also offers abound information about the animals, how they tend to live and issues certain guidelines on how to treat them. Petland operates store locations all over the world, in Canada, Chile, France, Japan, and South Africa. Petland provides small animals, tropical and marine fish, reptiles, exotic birds, puppies and kittens. In addition, the company provides a wide range of pet-related services, including consultations on caring for a pet, veterinary help, as well as distribution of pet-related merchandise. One of the most successful programs of Petland is the Adopt-a-pet program.
The clients are not satisfied with the quality of health of the bought pets. It turns out sometimes that animals survived a surgery, for example. And the company refuses to take the pets back or replace them. Some people, for example, look for detailed information about the animals before buying them and the store assistants provide them with misleading facts. The case may be applied to dogs, for example. Usually people are assured that the dogs are of no harm and then it turns out they are aggressive.
These are very common situations in the sphere. It is better to be careful.
Labels:
consumer complaints,
consumer reports,
petland
Friday, February 15, 2008
Schumacher Homes
When you are looking for a home builder, you have to make some kind of research to choose the right one. All the home building companies claim in their commercials that they provide the best homes ever and that they really care about their customers and community. But this information needs some proof. To find the truth, you need to look through the consumers' review and read what people say. To help you cope with this, we have read some reviews about Schumacher Homes and defined the main problems.
Poor quality of services. When a person founds a company, that means that he or she is in charge of customer service. But since Bill Schumacher has an increase in income, it seems like he does not care about his customers any more. There have been many complaints posted about the poor quality of products and services of Schumacher Homes. People have many problems with homes and cannot make the company that provided so horrible homes fix the problems. The company really does not care about the customers anymore since they got their money. And the other problem is that Schumacher treats the contractors just as bad as the customers.
No honor to warranty. Many people write in their complaint how they tried in vain to get a refund for those poor quality services provided by Schumacher Homes. But the company considers that the best way of communicating with the customers is not to honor warranty claims. People experience many troubles because of the poor organization of Schumacher Homes. The company does not pay their installers and people cannot get Schumacher Homes products properly installed. The contractors just do not come. And it is clear because no one would like to work for free. But these problems should not interfere in the lives of unaware customers. When something goes wrong with homes made by Schumacher, the installers refuse to come and service the warranty claims. Thus, the customers get the usual runaround.
Poor quality of services. When a person founds a company, that means that he or she is in charge of customer service. But since Bill Schumacher has an increase in income, it seems like he does not care about his customers any more. There have been many complaints posted about the poor quality of products and services of Schumacher Homes. People have many problems with homes and cannot make the company that provided so horrible homes fix the problems. The company really does not care about the customers anymore since they got their money. And the other problem is that Schumacher treats the contractors just as bad as the customers.
No honor to warranty. Many people write in their complaint how they tried in vain to get a refund for those poor quality services provided by Schumacher Homes. But the company considers that the best way of communicating with the customers is not to honor warranty claims. People experience many troubles because of the poor organization of Schumacher Homes. The company does not pay their installers and people cannot get Schumacher Homes products properly installed. The contractors just do not come. And it is clear because no one would like to work for free. But these problems should not interfere in the lives of unaware customers. When something goes wrong with homes made by Schumacher, the installers refuse to come and service the warranty claims. Thus, the customers get the usual runaround.
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