Sunday, April 20, 2008


Consumer law is a very developed and frequently used law. If you listened to all the complaints, you could think that the unhappiest people on the planet are the consumers. And that everybody tries to cheat them, hurt them, took their money and disappear. But this is not a hyperbola. This is a real state of things. That is why some websites appear, which are like this one. And the consumers nationwide unite and try to fight the fraudulent companies themselves, without the help of government that could allow such businesses to prosper. And these businesses are numerous. One of them is Amazon.

Amazon. Nowadays there is even a special term to describe such companies as Amazon. They are called e-commerce companies and this word includes everything: on-line trade, presentation of different kinds of merchandise and other buyer-seller relations. Amazon is headquartered in Seattle, Washington. The company was one of the pioneers that started to sell things over the Internet. The website was launched in 1995 as a small Internet bookstore. Gradually,Amazon started to sell video cassettes, DVDs, music disks, computer software, and video games. These days the website sell almost everything ranging from toys to garage tools. There are separate Amazon websites in such countries as Germany, Japan, China and some others. The company has a business model that was numerous times criticized but made the company profit. Company's rival is Tiger Direct, which also sell different things, inexpensive computers and so much more. In addition to its e-commerce, the company operates several retail stores. In recent years, Tiger Direct was named as one of the top fifty best online retailers. There is a rating of the company on and this rating is almost the highest possible. Thus, these both websites are the most popular and most visited sites on the Internet.

Amazon complaints. People write complaints against the company very often. And most of them are concerning poor customer service. Amazon customer service employees are very often being rude and enable to help the customer. The other reason of the complaints is bad delivery service. Some customers of Amazon claim that they have been waiting for their order for several weeks. And it was impossible to get the delivery at the time that was mentioned. One more reason is poor quality of goods. On the pages of the site everything look so wonderful, just perfect and the price is very tempting. And people order the item to make them happier. But what they saw on the pictures is not what they get in reality. And then there come problems with refund, exchange and so on.

Saturday, April 12, 2008

Direct TV

Sometimes this is very difficult to choose between something, especially when it is all about free time and money. You just cannot decide what to choose and feel frustrated. But sometimes people know for sure what kind of relaxation they need. Someone can just sit calm for a few minutes and then get back to their crazy life, the other person prefer to read some relaxing book or look through a magazine, another one - to watch TV show. And such company as Direct TV can provide its customers with a huge selection of TV shows, channels, and so much more. And thousands of Direct TV subscribers prove that watching TV is still one of the most popular ways of relaxation.

About Direct TV. Direct TV is a direct broadcast satellite service company. The company is headquartered in El Segundo, California. Direct TV is considered to be the leading company in the telecommunication industry. Direct TV provides its customers with a lot of various products related to satellite television that include digital satellite television and digital satellite audio to its subscribers across the USA, the Caribbean and in the countries in Latin America. The company is a wholly owned subsidiary of Direct TV Group, which is in its turn owned by News Corporation. Besides, the company provides vehicle and aircraft mobile service. Direct TV does not operate in Mexico. Direct TV has abandoned this market in 2004 though the company was the only broadcaster, which had license to broadcast the 2002 FIFA World Cup. DirecTV transmits digital satellite television and audio to the homes, bars, fitness clubs, cafes and restaurants all over the North American continent.

DirecTV complaints. Most of the complaints against the company are about the horrible customer care. DirecTV company has a lot of call centers in the United States and abroad. It sells its services via the telephone with the help of some telemarketing companies. And sometimes those representatives are really very rude with the customers or hardly can speak English. In 2005 the company even had to pay the penalty for the violations of the telemarketing regulations. This was a $5 million worth penalty, the largest in the history of the customer protection law. Nowadays, the DirecTV call centers continue their work, but the company claims to monitor and control their work severely to avoid this thing happen again.

Saturday, April 5, 2008


Homeless animals are helpless. They wander all around the city seeking for something to eat and to stay at night or when it is cold. They may be sick and suffer lice. They die in the streets, at the corners. It hurts to watch them. The society establishes shelters for such animals, where they are fed and warmed. These organizations cure them and then try to find homes for the pets. Some organizations sell the animals, others give for free.

Petland. Petland is a privately owned company. The headquarters of the company is based in Chillicothe, Ohio. The company has been on the market since 1967. Today, it is a chain of pet shops in the world. It is the leader in the retail pet industry in the area of animal care. The company also provides staff training programs, in-store animal husbandry systems and community service programs which are aimed at placing homeless pets and curbing pet overpopulation in the right direction.

Petland also offers abound information about the animals, how they tend to live and issues certain guidelines on how to treat them. Petland operates store locations all over the world, in Canada, Chile, France, Japan, and South Africa. Petland provides small animals, tropical and marine fish, reptiles, exotic birds, puppies and kittens. In addition, the company provides a wide range of pet-related services, including consultations on caring for a pet, veterinary help, as well as distribution of pet-related merchandise. One of the most successful programs of Petland is the Adopt-a-pet program.

The clients are not satisfied with the quality of health of the bought pets. It turns out sometimes that animals survived a surgery, for example. And the company refuses to take the pets back or replace them. Some people, for example, look for detailed information about the animals before buying them and the store assistants provide them with misleading facts. The case may be applied to dogs, for example. Usually people are assured that the dogs are of no harm and then it turns out they are aggressive.

These are very common situations in the sphere. It is better to be careful.